Errors
In this guide, we will talk about what happens when something goes wrong while you work with the API. Mistakes happen, and mostly they will be yours, not ours. Let's look at some status codes and error types you might encounter.
You can tell if your request was successful by checking the status code when receiving an API response. If a response comes back unsuccessful, you can use the error type and error message to figure out what has gone wrong and do some rudimentary debugging (before contacting support).
Before reaching out to support with an error, please be aware that 99% of all reported errors are, in fact, user errors. Therefore, please carefully check your code before contacting OurVoice support.
Status codes
Here is a list of the different categories of status codes returned by the Our voice API. Use these to understand if a request was successful.
- Name
200- Type
- Description
A 200 status code indicates a successful response.
- Name
400- Type
- Description
A 400 status code indicates a client error — this means it's a you problem.
- Name
401- Type
- Description
A 401 status code indicates a no valid API Key was given.
- Name
404- Type
- Description
A 404 status code indicates a server error — you won't be seeing these.
- Name
422- Type
- Description
A 422 status code indicates a the payload has missing required parameters or invalid data was given.
- Name
429- Type
- Description
A 429 status code indicates a too many attempts.
- Name
500- Type
- Description
A 500 status code indicates a server error — you won't be seeing these.
- Name
503- Type
- Description
A 503 status code indicates that the app is offline for maintenance.